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Leadership: What's Trust Got To Do With It?

Leadership requires managers to build trusting relationships with those who report to them. This Video On Demand uses workplace scenarios to illustrate common shortcomings of managers that lead to distrust and dysfunctional work teams.
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Leading Effective Teams: Becoming A Competent Leader

This training focuses on how a manager can become an effective leader. The Harvard Business Review listed five traits that make someone a good leader. They are; inspire others, develop a strategy to achieve the vision, develop talent to execute the strategy, focus on results, introduce innovative solutions, and lead others. This course focuses on the difference between managing and leading.
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NSAA Inclusion 100: Inclusive Mountain Culture

The DEI 100 module is a 15-minute module designed to give new and returning employees a baseline from which to create a welcoming mountain environment. Free to all employees of NSAA member businesses, this module can be taken on mobile phone, tablet or computer, and allows you to track which staff members have taken the course.
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NSAA Inclusion 101: Apologizing After a Cultural Misstep

Mistakes happen to all of us. It's how we respond that makes the difference. This course will explore how apologies can help rebuild trust with our peers and our guests.
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NSAA Inclusion 102: Biases at Work

Biases, we all have them. Recognizing this in ourselves and understanding how to recognize when our biases are affecting our interactions with our guests and coworkers is a critical step in our journey to being better, more capable people.
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Setting SMART Goals

Setting goals helps employees to achieve success by developing skills, abilities, and experiences. This training course teaches the five-step model of setting SMART goals.
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Sexual Harassment Prevention Made Simple for Managers

This course equips managers with the knowledge and tools to prevent, recognize, and address sexual harassment in the workplace. Through practical examples and legal guidelines, participants will explore different forms of harassment, including quid pro quo and hostile work environments.
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Supervisor Skills: Respect, Motivate and Retain Employees

This course is designed for current and aspiring supervisors seeking to improve team dynamics, engagement, and productivity. Through interactive modules and real-world scenarios, participants will learn key techniques to respect, motivate, and retain employees.
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Test Online Course 1

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Welcome to PEAKS

Welcome to PEAKS offers brief video instruction on the basics of navigating PEAKS and what to expect after completing a course.
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